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Cross Border Carrier Sales Representative

Arrive Logistics

Arrive Logistics

Sales & Business Development
Guadalajara, Jalisco, Mexico
Posted on Friday, March 17, 2023
Who We Are
As one of the fastest growing freight brokerage firms in the US, with over $2 billion (USD) in annual revenue, Arrive Logistics is expanding its Mexico truckload freight and cross-border transportation operations. Arrive Mexico already has 25+ employees in Guadalajara, with plans to grow significantly year after year. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual and collaborative environment. There’s never been a more exciting time to get on board with our rapidly-growing cross-border team in Guadalajara, so read on to learn more and apply today!
Who We Want
Our explosive growth is your opportunity to accelerate your logistics career in a high-impact Carrier Sales Representative role on our Cross Border Carrier Sales team. We’re looking for candidates that thrive in a collaborative work environment and are willing to go above and beyond to deliver results. If you have experience with cross border sales, are a skillful communicator, relationship builder and a hard working team player, we want to hear from you!

What You’ll Do

  • Learning and operating within our proprietary software system Accelerate.
  • Prospecting carriers through leads listed within our CRM or generating your own leads through Making outbound phone calls to both Mexico and US based carriers.
  • Learning how to use and operate Arrive resources including but not limited to Committed Capacity, 1 stop shop, Truck Entry, Carrier Search, and Load Board.
  • Handle and solve freight issues that arise; missed pick-up, missed delivery, accessorial management, rejected product, etc.
  • Establishing long term relationships for future business opportunities.
  • Managing established relationships and growing accounts.
  • Holding carriers accountable for Arrive’s service metrics including OTP, OTD, Autotrack and Late bounce.
  • Maintaining outstanding service performance and achieving service metrics set by Arrive management.
  • Building strong internal relationships with Arrive’s Business Development team.
  • Coordinating pickup, crossing drayage, delivery scheduling and execution.
  • Execute problem solving and innovative thinking to improve and streamline processes through transit and at the border.
  • Assist in tracking and updating load milestones.
  • Coordinating internally with all parties involved in cross-border operations, including but not limited to Mexico Account Executives, Border Operations Account Executives and Carrier Reps.


  • Minimum of 2 years Cross Border Carrier Sales or Brokering experience required.
  • English Fluency (B2 High - C1) required
  • Knowledgeable on the tax ministry complemento carta porte processes
  • Resourcefulness is key! We are solving complex issues each and every day at Arrive. We need team players who are curious, ask questions and are solutions-oriented.
  • A strong work ethic is essential. If you don’t enjoy working hard and hustling through your day, this might not be a good match.
  • Your career at Arrive will depend on your fearlessness to make phone calls. We’re looking for someone who isn’t afraid to pick up the phone!
  • Building relationships and establishing rapport should come naturally to you. Successful sales reps at Arrive will know the importance of establishing strong external AND internal relationships.
  • Our work culture is high energy! We need highly motivated individuals to help us reach our goals.
  • You should feel comfortable taking risks and making quick decisions! Our industry is fast-paced. Highly ambitious people thrive!

The Perks of Working With Us

  • Get recognized through our employee rewards program.
  • Take advantage of our benefits including monthly grocery vouchers, vacation days and more.
  • Leave the suit and tie at home; our dress code is casual.
  • Eat for free on Mondays and Fridays…lunch is on Arrive!
  • Work in our new Guadalajara office located in Midtown WeWork Plaza
  • Park your car for free on site!
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Start your morning with complimentary coffee and tea
  • Get paid to work with your friends through our Referral Program!
Your Arrive Experience
Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work.