Portfolio Careers

Explore the Lead Edge Portfolio to find your next job

Training and Onboarding Specialist

Arrive Logistics

Arrive Logistics

Guadalajara, Jalisco, Mexico
Posted on Thursday, June 29, 2023
Who We Are
For almost a decade, Arrive Logistics has delivered incredible service throughout the U.S., with a commitment to servicing our customers and exceeding expectations. With more shippers moving freight between Mexico, the U.S., and Canada, we’ve expanded our service offering to include cross-border service. Cross-border shipping logistics has a lot of complexities, multiple parties, multiple languages, and a border separating the pickup and delivery. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual and collaborative environment. There’s never been a more exciting time to get on board with our rapidly-growing cross-border team in Guadalajara, so read on to learn more and apply today!
Who We Want
Our explosive growth is your opportunity to accelerate your career in a high-impact Training and Onboarding Specialist role on our Talent Development team. We’re looking for candidates willing to go above and beyond to deliver a high quality training an onboarding experience for new employees in our Guadalajara, Mexico office. As a Training Specialist for our Mexico team, you will coordinate and facilitate the first weeks of training at Arrive, which includes the new hire on-boarding process and leading classroom training for new employees on the BizDev Sales, Carrier Sales, Client Success, Driver Services, and Cross-Border Mexico teams. In addition, this role will support other continued education and cross border training initiatives as assigned.

What You’ll Do

  • Leads the initial weeks of training at the Arrive Guadalajara, Mexico office including classroom training for Client Success, Biz Dev, Carrier Sales, Driver Services, Cross-Border Mexico, and/or Temp hire training as needed.
  • Evaluates and provides trainee performance feedback through performance metrics, trainer evaluations, class survey, grade sheet for trainees and team feedback loop.
  • Ensures learning objectives, activities, and tests are executed with the highest level of adoption.
  • Manages & encourages engagement opportunities between trainees and leaders across the business during their training program.
  • Continuously evaluates & works with leadership to improve the training program as the company evolves.
  • Prepares new hires for their transition to the sales floor and works with hiring Managers to ensure a seamless hand-off.
  • Supports facilitation on continued education content where applicable.
  • Continuously grows knowledge in the Client Success, Biz Dev, Carrier, Driver Services, and Cross-Border Mexico teams of Arrive by staying up to date with the market and the latest in the freight industry.
  • Build strong partnerships with the L&D leadership team to collaborate and continuously improve training initiatives.
  • Supports development of content for cross border learning needs across Arrive.
  • Collaborate with other members of the L&D team on various department projects/tasks.
  • Provides a highly engaging and inspiring environment that motivates new hires and excites them to continue their career at Arrive.
  • Gives context to content by highlighting examples from their personal experiences and observations from their own time working in sales.
  • Accurately speaks to how our business works and paints an engaging picture of the Business Development Rep, Carrier Rep, Account Executive, and other roles and responsibilities assigned.
  • Can identify personal characteristics and connect with the L&D specialists to provide insight into their learning and work style.
  • Other duties as needed or assigned.


  • A bachelor’s degree, preferred.
  • 2+ years of sales or operations experience at a third party logistics provider and/or transportation company; Cross-Border Mexico experience a plus
  • Bilingual - Full professional proficiency in English and Spanish (High B2-C1)
  • The ability to engage and inspire an audience in a training setting.
  • The ability to challenge trainees & hold them accountable.
  • The ability to assess talent and provide feedback.
  • The ability to answer advanced level questions (regarding 3PL, Sales, and Arrive) as they come up during the training class.
  • An excellent public speaker.
  • Flexible & solutions-oriented. In this environment, things change quickly and the individual will need to be resilient & provide creative solutions.
  • A drive to continuously learn about sales and the freight brokerage industry to pass on knowledge to others.
  • A positive attitude and a winning spirit.

The Perks of Working With Us

  • Get recognized through our employee rewards program.
  • Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance and more.
  • Leave the suit and tie at home; our dress code is casual.
  • Eat for free on Mondays and Fridays… Food is on Arrive!
  • Work in our new Guadalajara office located in Midtown WeWork Plaza
  • Park your car for free on site!
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Start your morning with complimentary coffee and tea
  • Get paid to work with your friends through our Referral Program!
Your Arrive Experience
Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work.