ABOUT ARTERA

Our Mission: Make healthcare #1 in customer service.

What We Deliver: Artera (formerly WELL Health^®) is the patient communication platform that delivers happier staff, healthier patients, and more profitable organizations. We enable two-way conversations between patients and their healthcare teams through secure, multilingual messaging across multiple channels – including text, email, and telephone. By unifying disjointed touchpoints into a single, intuitive channel, Artera fuels connected patient experiences and empowers organizations to deliver the best customer service imaginable.

Our Impact: Artera helps 500+ healthcare providers facilitate more than 1 billion messages for 40+ million patients annually.

Our award-winning culture: In 2021, Artera was named #10 on the Forbes list of America’s Best Startup Employers, as well as being named one of Deloitte’s Fast 500 (#133). Artera was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In in 2022, and has been ranked on the Inc. 5000 list of fastest-growing private companies for three consecutive years.

SUMMARY

Artera is looking for a talented, experienced Senior Software Engineer to join our fast-paced, growing engineering department. The position requires a developer experienced in InterSystems Technology CACHE, IRIS, ENSEMBLE and object-oriented programming. Experience in the Healthcare Industry is preferred.

You will work with the rest of the team to own, maintain, and grow your product in the code base.

This will include building and supporting existing APIs web facing APIs, automating interactions with partner APIs, and enhancing the core infrastructure that underlies our scheduled and realtime patient-provider communications capability.

In addition to being a strong engineer, you will have a keen interest in how software and modern communication channels can improve the patient experience. You will have world-class communication skills and empathy for your teammates. You will also be flexible and adaptable enough to thrive in a fluid startup environment

US Citizen and eligible to obtain a TS Security Clearance.

RESPONSIBILITIES

• Design and implement high availability and high throughput software systems using InterSystems products (Cache, Ensemble, IRIS)
• Maintain existing products through enhancements and providing support to customer facing teams
• Effectively collaborate internal groups (both technical and non-technical)
• Participate in the design and implementation of interfaces to 3rd party providers using InterSystems products as well as REST
• Create technical and support documentation for applications
• Help produce release builds of software
• Support beta installs of software
• Work with the internal support department staff to provide ongoing support for products installed at client sites
• Opportunity to work with frontend (React) if desired

REQUIREMENTS

• Minimum Education: Bachelors’ Degree in Computer Science, Management Information Systems, or other related field; or additional 10+ years of experience
• Extensive experience working with InterSystems products (Cache, Ensemble, IRIS) – 15+ years preferred
• Demonstrated software programming experience
• Working knowledge of OOP & REST
• Experience with web technologies ( React, JavaScript, HTML, CSS )
• Experience in each aspect of the complete Software Project Life Cycle
• Intermediate knowledge of Database Design and Data Modeling
• Excellent problem solving and analytical skills. Ability to analyze situations and develop solutions to problems
• Ability to effectively prioritize work and make tradeoff decisions
• Commitment to testing best practices
• Strong written and verbal communication skills, including the ability to be clear and articulate
• Self-motivation and the ability to work under minimal supervision
• Ability to deliver and receive code review feedback in a productive manner
• Ability to have a strong understanding of how technology decisions have an impact on the customer
• Strong attention to detail
• Nice to have
• Experience in healthcare
• Experience at a SaaS company or with API products
• Experience with US Government contracts

BONUS

• Collaboration/contributions with the open source community
• Leadership skills

LOCATION

Artera is Santa Barbara, CA based and remote friendly. If you are located outside of the Santa Barbara area and located within the United States and are interested in working remotely, APPLY TODAY. #LI-Remote #BI-Remote

WORKING AT ARTERA

• Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, flexible spending accounts, company equity, voluntary benefits, 401(k) and more!
• Career development - Mentorship program, manager development cohorts, employee development funds.
• Generous time off - Company holidays, wellness days, and flexible time off.
• Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.

SALARY RANGE

Actual base salary will depend on experience, skills, education, geographic location, and/or internal equity.

$138,500 - $187,000

Interested in learning more? Please visit our LinkedIn page or our Life at Artera Instagram (@artera_io) to hear from our employees about working at Artera.

Committed to Diversity, Equity, and Inclusion

Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. Artera is committed to leveling the playing field, and we encourage you to apply for positions even if you do not meet 100% of the criteria. We would love to connect with you and see if you would be a great fit for our role!

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind.