Strategic Readiness and Business Communication - Global Payment
London, UK
Responsibilities
About the Team: The Global Payment team of Bytedance provides payment solutions, including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms. The Strategic Readiness and Business Communication role is a senior level hire within Global Payments, responsible for strengthening business readiness, regulatory awareness, and leadership communication for the main markets. This role will help connect global payment priorities with local execution needs, ensuring senior stakeholders have clear narratives, structured updates, and practical readiness plans to support business growth in a regulated environment. Responsibilities - Strategic Readiness: focused on strategic preparation, pre-launch readiness, cross-functional execution, and building internal communication mechanisms. - Business Communication: focused on senior stakeholder communication, business storytelling, cross-functional alignment, executive reporting materials, and project communication frameworks. - Translate complex payment, regulatory, operational, and strategic topics into concise leadership ready materials, including executive updates, business reviews, briefing notes, talking points, and stakeholder communication packs. - Partner closely with cross functional teams to assess readiness gaps, execution dependencies, stakeholder implications, and communication needs for key initiatives. - Support governance routines, readiness reviews, escalation forums, and leadership reporting to ensure strategic priorities are tracked, risks are surfaced, and decisions are made in a timely manner. - Develop communication plans for major business changes, regulatory implementation, operational incidents, market launches, or transformation programmes affecting GTM. - Act as a trusted advisor to senior stakeholders by providing structured judgement, clear messaging, and practical recommendations on sensitive or time critical business topics.
Qualifications
Minimum Qualifications - Significant experience in payments, fintech, financial services, banking, consulting, business operations, corporate strategy, regulatory readiness, or strategic communications. - Strong understanding of payment operations and fintech business models, with familiarity across areas such as acquiring, disbursements, transaction monitoring, payment methods, reconciliation, foreign exchange, or cross border payments. - Excellent written and verbal communication skills, with the ability to develop clear, concise, and leadership ready materials for senior audiences. - Strong stakeholder management experience, including the ability to influence cross functional teams and senior leaders in a complex, matrixed, and international environment. - Strong organisational skills, with the ability to manage multiple priorities, timelines, dependencies, and deliverables with high attention to detail. - Proven ability to translate ambiguous or complex business topics into structured plans, executive narratives, and practical action steps. - High level of discretion, judgement, and professionalism when handling sensitive business, regulatory, or reputational topics. Preferred Qualifications - Bachelor’s degree or above in business, finance, economics, communications, public policy, law, or a related field. - Relevant professional certifications or training in payments, financial services regulation, risk management, compliance, project management, or communications would be advantageous. - Experience working in a fintech, technology platform, payments company, high growth financial services environment, or global matrix organisation. - Ability to operate comfortably across global and regional teams, with sensitivity to different regulatory, cultural, and commercial contexts. - The role requires both the ability to communicate clearly in writing and to drive execution on the ground.
Job Information
About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.