ABOUT US

CUDDLY’s mission is to create a more humane world by giving hope and championing every underdog and undercat.

We’re seeking a skilled and passionate Social Media and Community Coordinator to join our team. If you have a strong background in social media and a desire to make a meaningful impact, we’d love to hear from you! A love for animals is a must for this position!

POSITION OVERVIEW

Reporting to the Manager, Brand and Content Marketing, you will help manage our channels on a day-to-day basis, including scheduling posts, engaging with our community, creating quick videos, and analyzing analytics. This is a hands-on role with opportunities to grow into a strategic position over time.

CORE RESPONSIBILITIES

• Schedule and publish posts across Instagram, TikTok, Facebook, LinkedIn, and YouTube
• Write captions, select hashtags, and source UGC that matches our hopeful brand voice
• Cultivate community through timely engagement, DMs, and comments
• Capture and edit basic short-form video (mobile first) during visits to rescues, warehouse, and events
• Maintain an organized asset library (photos, footage, copy templates, rights documentation)
• Track social performance, analyze insights, and optimize strategy accordingly
• Assist with influencer deliverables, product seeding, and live event coverage
• Research emerging social trends and recommend new tactics or tools

IDEAL BACKGROUND

• 1–3 years in social media, content marketing, or community management (agency or brand)
• Proficiency with a scheduling suite (Later) and Meta/TikTok creator tools
• Comfortable shooting and editing short-form video (CapCut, Adobe Express, or in-app)
• Exceptional writing skills, with a knack for crafting compelling, on-brand copy for captions and social storytelling.
• Basic knowledge of Figma/Canva is a plus
• Passion for animal welfare, purpose-driven work, and emotionally resonant content
• Self-starter who can juggle multiple deadlines and take feedback constructively
• Ability to work in a fast-paced environment, managing multiple projects simultaneously.