Responsibilities for Sales Operations Manager

• Track long term sales data
• Implement new technologies as needed to support marketing and sales teams
• Assist marketing teams in determining customer outreach methods
• Monitor and assist with customer retention
• Train staff on new technology and software
• Assist with account management
  

Qualifications

• Strong analytical skills
• Ability to perform advanced computing functions
• Familiarity with databases and sales software
• Strong communication skills
• As a Salesforce Configurator, you will be responsible for delivering solutions to business requirements using Salesforce's declarative (configuration-based) tools.
• This role requires hands-on experience configuring Salesforce, testing configurations, and enabling business users to understand and test new features.
• Perform declarative configuration work in Salesforce (Sales & Service clouds).
• You will need to be comfortable with Flows, Process Builder, validation rules, Email-to-Case, Territory Management, etc.
• Design and deliver user permissions and data visibility requirements
• Provide technical and functional expertise to project teams
• Document and implement configuration changes and data-mapping requirements
• Maintain process flow documentation
• Bachelor's degree or equivalent work experience required
• 2+ years of experience configuring the Salesforce platform
• Ability to write and perform accurate and thorough test scenarios for features
• Salesforce Administrator Certification Required