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Sr. Manager, Total Rewards



United States
Posted on Tuesday, August 15, 2023

Company Overview

ID.me simplifies how people securely prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.

The COVID-19 pandemic accelerated digital migration for many critical services. Those services require a trusted identity to safeguard against fraud and help ensure people are who they claim to be. With ID.me, login and identity credentials move with people, which can reduce the time and frustration of having to verify at multiple sites and set up multiple passwords.

ID.me is a credential service provider compliant with federal standards for digital identity verification.

In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand access and inclusion for all people. The company offers multiple pathways to verification – online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

Role Overview

The Sr. Manager, Compensation & Total Rewards - will oversee the development, implementation, and maintenance of ID.me’s compensation and benefits programs. This person will be responsible for the design, execution, and communication of cost effective, value add, and market competitive compensation and benefits programs and initiatives to attract, retain, and motivate ID.me employees. The Manager of Total Rewards will be a key partner to business leaders and the HR team to align compensation and equity decisions across the organization.

Supervisory Responsibilities

  • This position has director supervisory responsibilities. This person will oversee the daily workflow of their team and will be responsible for the performance management and hiring of the employees within their team.

Role Responsibilities

  • Lead a team of compensation and benefits team members and vendor partners to maintain ID.me’s compensation and benefits programs, including insurance programs, retirement plans, time off, and vacation policies
  • Ensures compensation and benefits programs are market competitive and affordable
  • Assist with the continued development and refinement of ID.me’s compensation philosophy, aligning it to strategic requirements at all levels of the business
  • Continuously iterate and improve upon ID.me’s compensation process, identifying challenges, and recommending improvements
  • Coordinates vendor management, wellness, and health and general education initiatives for compensation and benefits programs
  • Negotiations coverage services and costs with carriers
  • Develops and leads the annual compensation cycle process, short-term incentives, long-term incentives, and off-cycle compensation adjustments
  • Maintains compensation technology and survey providers (Pave, Radford, Comptryx) and the integrity of the data
  • Oversee the annual benefits enrollment process and overall compliance of programs
  • Leads the multi-year benefit strategy
  • Conduct market pricing and job matching analyses, implementing policies and processes that ensure the consistent, equitable execution of ID.me’s compensation philosophy
  • Participate in salary surveys, establish salary structures, salary budgets, and prepares policies and procedures to insure the achievement of equitable and competitive employee compensation
  • Maintains a working knowledge of federal and state legislation influencing compensation and benefits
  • Assist with the budgeting process for all newly created requisitions
  • Partner with HRBPs, Recruiting, and leadership to advise on comp-related decision making, including new hires, promotions, market adjustments, COL adjustments, etc.
  • Lead the selection and implementation of a variety of market compensation surveys and tools; conduct all related annual survey submissions
  • Performs other related duties as assigned

Ideal Qualifications

  • Demonstrated leadership ability, stewarding the development of team members in the compensation and benefits space
  • A proven ability to collect and analyze data, report on trends, and develop action plans to fully resolve any issues discovered
  • Advanced computer skills with proficiency in MS Office, especially MS Excel and Google Sheets
  • Highly organized and detail oriented
  • Ability to work with sensitive data and maintain strict confidentiality
  • 6-8 years of demonstrated experience in the analysis, design, and administration of compensation and benefits programs, preferably in the high-tech, multi-state, high growth environment
  • Experience with UKG HRIS is strongly preferred
  • MBA, HRCI, SHRM, or CCP certification strongly preferred
  • Proficiency in Google Suite preferred
  • Requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience