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Software Development Engineer VI - Wallet Identity



Software Engineering
Sunnyvale, CA, USA
Posted on Thursday, August 31, 2023

Company Overview

ID.me simplifies how people securely prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.

The COVID-19 pandemic accelerated digital migration for many critical services. Those services require a trusted identity to safeguard against fraud and help ensure people are who they claim to be. With ID.me, login and identity credentials move with people, which can reduce the time and frustration of having to verify at multiple sites and set up multiple passwords.

ID.me is a credential service provider compliant with federal standards for digital identity verification.

In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand access and inclusion for all people. The company offers multiple pathways to verification – online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

Role Overview

ID.me is looking for a Software Development Engineer VI - Wallet Identity with a background in identity to join our Wallet team. In this role, you will set the technical roadmap for the ID.me Wallet organization and will own building our next-generation identity verification products, and services for more than 100 million ID.me members. You will work closely with cross functional teams, including engineering, product, data, operations, and senior leadership to achieve your goals.

Wallet is our core product domain at ID.me, and this role will have the opportunity to build products and features at scale that drive the future innovation of our identity products. We’ll be leveraging your contributions to drive incremental improvements to our applications as we build out additional capabilities and systems, so the ability to balance short term benefits without compromising long term design are crucial to success in this position.


  • Set the architectural vision and technical roadmap for the ID.me Wallet - owning all parts of the application stack and being the technical leader for 30+ engineers
  • Transform ID.me Wallet for the 100+ million ID.me user base through architecture and application design across the full suite of identity products - web, app, email
  • Develop, articulate, and iterate a a long-term vision, and deliver impactful results through key milestones (i.e., days/weeks vs months), having a high bias for action
  • Raise the bar for technical excellence, engineering best practices, testing strategies, and distributed system design through pairing, mentoring, architecture / code reviews, technical presentations, and leadership of knowledge sharing sessions
  • Exert significant influence on the overall vision and long-term goals of the company by co-leading roadmap planning with engineering and product leadership
  • Own deliverables end to end through both committing quality code and overseeing the work of others, with the judgment to know which is appropriate
  • Architect, build, and maintain highly scalable and secure web applications, services, and APIs
  • Act as the technology leader for our identity products and drive high level discussions around architecture and design for all products and systems
  • Collaborate with team members, product managers, and stakeholders to solve the right problems and build the best solutions for customer needs
  • Define the long term vision and goals of the team by participating in roadmap planning with engineering and product leadership
  • Effectively balance maintaining and refactoring old code and creating new and well-architected services
  • Consistently ship medium sized features and improvements with minimal guidance and support from other team members. Collaborate with, provide mentorship, and delegate responsibilities to the team on larger projects.
  • Use test driven development practices and/or test frameworks and tools to ensure that features are shipped defect free
  • Demonstrate mastery of various object-oriented programming languages, design concepts, tools and technologies
  • Solve technical problems of the highest scope and complexity with your team
  • Act as a mentor to junior and mid level developers through code reviews and document critiques, and lead cross team knowledge sharing forums
  • Act as application owner by participating in on-call rotations and leading incident response efforts


  • 10+ years developing web applications using Java, Ruby, Javascript, TypeScript, Go, Python, or C++
  • Proven ability to build a culture of testing and experimentation
  • Experience moving an organization forward in best practices around instrumentation, observability, monitoring, and alerting
  • Deep understanding of web technologies, frameworks, software design patterns and paradigms, and APIs
  • Mastery of databases, queues, and caching systems in a cohesive architecture with experience using various technologies in the right circumstances and the ability to communicate tradeoffs

Preferred Qualifications

  • Strong leadership and mentorship abilities with exceptional oral and written communication skills, and a self-managing work ethic
  • Strong understanding of A|B testing strategies with the ability to design experiments, debug anomalies, and interpret results
  • Experience working in a startup environment
  • Experience working with Ruby on Rails
  • Experience with Hashicorp Nomad/Vault/Consul/Terraform
  • Experience using automated deployment and verification strategies
  • A passion for automated testing as a lever to increase quality and predictability for the entire ecosystem

*Must be located in the continental U.S. and work core EST or CST hours

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.