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Director of Revenue Analytics and Insights (Remote)



Data Science
United States
Posted on Thursday, September 14, 2023

Company Overview

ID.me simplifies how people securely prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.

The COVID-19 pandemic accelerated digital migration for many critical services. Those services require a trusted identity to safeguard against fraud and help ensure people are who they claim to be. With ID.me, login and identity credentials move with people, which can reduce the time and frustration of having to verify at multiple sites and set up multiple passwords.

ID.me is a credential service provider compliant with federal standards for digital identity verification.

In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand access and inclusion for all people. The company offers multiple pathways to verification – online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

Director of Revenue Analytics & Insights


ID.me is the most trusted digital identity network, providing mobile and online identity verification SaaS technology in the U.S. Our mission is to make the world a more trusted place by facilitating transparent, efficient and secure interactions between people and organizations. With over 95M members and counting, we’re just getting started.

The ID.me Revenue Operations team supports talented sales and marketing teams to eliminate laborious administrative tasks. Processes, systems, and data-driven insights empower revenue teams to efficiently grow through highly targeted sales and demand generation strategies.

We’re looking for a strategic yet hands-on Director of Revenue Analytics & Insights to lead and scale our Sales and Marketing capabilities. This individual will be responsible for building and leading a team that develops insights from data to drive revenue growth and performance. This role will report directly to the VP of Revenue Operations.

Role & Responsibilities

  • Build, lead, and develop the talent of a high-performing analytical team that delivers actionable insights for the Sales and Marketing teams
  • Ensure high quality insights and create executive summary materials with compelling recommendations tied to business impact for the Sales and Marketing teams
  • Frame and structure complex business problems into analyses that need to be delivered to make decisions
  • Drive the development of Key Performance Indicators (KPIs) that support executives in making key decisions
  • Collaborate with Sales and Marketing leaders to create dashboards and reports to be used in running the business
  • Deliver insightful analyses on the sales funnel, from lead generation all the way through deal closing, to increase revenue and provide sales team members with actionable strategies
  • Recommend strategies to improve lead generation and sales performance
  • Structure effective compensation plans to incentivize sales team performance
  • In partnership with Finance, develop pricing strategies that are consistent with go-to-market approaches and drive value for the business
  • Lead the creation of an accurate sales forecasting process in partnership with the Finance team
  • Use data-driven approaches to create go-to-market strategies for new initiatives and support the execution of the strategies
  • Own the lead scoring model and work to consistently improve the quality of the leads delivered to the sales team


  • 8+ years experience in revenue operations, sales strategy, management consulting, or similar fields
  • BS/BA degree required, with a degree in engineering, mathematics, economics, or related quantitative discipline preferred
  • MBA strongly preferred
  • Strong project management skills with experience delivering high quality results in tight deadline environments
  • Outstanding written and verbal communications skills and comfort engaging with senior leadership
  • Exceptional analytical and problem solving skills, with an ability to develop solutions working with multiple functional teams
  • Experience at a fast-paced startup a plus



ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.