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Software Quality Assurance Engineer II (Sunnyvale, CA)



Quality Assurance
Sunnyvale, CA, USA
Posted on Tuesday, February 20, 2024

Company Overview

ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button. ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

ID.me has received numerous awards including Deloitte’s 2023 Technology Fast 500, Washington Business Journal’s Fastest Growing Companies, Entrepreneur Magazine’s 100 Brilliant Companies and Wall Street Journal’s Startup of the Year finalist. In recent quarters, ID.me announced it raised $132 million in Series D funding, led by Viking Global Investors with participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me’s most recent round brings the total investment in ID.me to over $275 million since its founding in 2010.

Software Quality Assurance Engineer II


As a Software Quality Assurance Engineer II, you will be part of an agile development team assuring the delivery of high quality software and services. You will work with your teammates to prevent and detect problems throughout product development, evaluate the appropriateness of software solutions for users, and enable development team productivity. You will learn and apply a variety of industry-standard software testing and quality assurance methods to provide immediate feedback to your team, validate products for release, and ensure continuous improvement of processes and practices.

Responsibilities include:

  • Participating on a project scrum team and managing personal work backlog using agile practices.
  • Reviewing user stories, acceptance criteria, software designs, code, tests, and test results.
  • Writing automated and manual test cases and procedures to ensure adequate functional and structural test coverage, efficient test execution, and maintainability.
  • Executing automated and manual tests, recording and reporting results, and submitting defects and verifying fixes.
  • Using industry standard tools and practices to define, automate, and execute system, integration, component, and API tests for your team.
  • Collaborating with teammates to assess the impact of requirement, design, and code changes, and recommending and carrying out needed test updates and regression testing.
  • Monitoring and acting upon metrics to improve schedule predictability, product quality, and process efficiency and effectiveness.


  • Able to learn, apply, and follow company best practices.
  • Able to work independently, raise issues, and take necessary corrective actions.
  • Able to communicate effectively with technical and non-technical team members.
  • Demonstrated proficiency in at least one programming language, such as python or ruby.
  • Bachelor’s degree in technical discipline or equivalent work experience.
  • 2 or more years of experience in SQA and software testing.


The annual base salary listed below for this role is based on experience, skills, education, relevant training and geographic location. Company bonus, incentive for sales roles, equity, and benefits are available depending on the role.

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

Pay Range
$75,357$88,005 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.