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Strategic Account Manager, Veterans Affairs



Sales & Business Development
United States
Posted on Wednesday, February 28, 2024

Company Overview

ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button. ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

ID.me has received numerous awards including Deloitte’s 2023 Technology Fast 500, Washington Business Journal’s Fastest Growing Companies, Entrepreneur Magazine’s 100 Brilliant Companies and Wall Street Journal’s Startup of the Year finalist. In recent quarters, ID.me announced it raised $132 million in Series D funding, led by Viking Global Investors with participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me’s most recent round brings the total investment in ID.me to over $275 million since its founding in 2010.

Strategic Account Manager VA

As a Strategic Account Manager, you will be the focal point and leader of our go-to market strategy for the country’s largest public sector markets. Reporting directly to the SVP, Public Sector, you will be leading a cross-functional team across customer success, analytics, field marketing, solutions engineering, and other functions. You are considered the business unit lead for your part of the portfolio and will identify and pursue opportunities where ID.me’s product and service offerings will create tremendous value for public sector entities by increasing access rates through digital channels, fraud prevention, improving customer experience, and improving workflow efficiency.

The Impact You Will Make

  • Drive the entire sales process internally and externally, running your territory as your own business. You will report directly to the executive team and budget owner.
  • Understand the strategic competitive landscape and customer needs to effectively position ID.me’s industry leading solutions. This is a large, untapped market that requires solving problems for, and selling to, sophisticated buyers.
  • Manage complex sales cycles from start to finish with a track record of successful revenue attainment.
  • Leverage opportunities within relevant networks while establishing mutually beneficial relationships with strategic partners and alliances.
  • Create cross-functional relationships while pulling together different business units to maximize sales opportunities.
  • Manage with data through accurate and timely customer, pipeline, and forecast data.

About You:

  • You have a strong desire to own the sales process and you are a proven closer.
  • You have a proven track record selling complex solutions in a competitive market.
  • You hit or exceed your quota consistently.
  • You have a reputation as an analytical problem solver and are just as likely to receive a letter of recommendation from a customer as a former employer.
  • You are a team player and looking to uplevel your peers and teammates to hit our aggressive targets.
  • You are an excellent communicator that can take complex topics and distill them into easy-to-understand messages.
  • You have a bias to act and have an entrepreneurial mindset.


  • 5+ years of enterprise SaaS sales experience or management consulting experience. BA or Graduate degree in economics, engineering, or another quantitative field
  • Successful and consistent attainment over multiple years against quota
  • Experience selling to Federal and/or state and local Civilian agencies
  • Identity or cybersecurity background is a plus.
  • Experience at a top-tier consulting firm is a plus.
  • Domain expertise is a plus (e.g., healthcare, education, national security, etc.)

The annual base salary listed below for this role is based on experience, skills, education, relevant training and geographic location. Company bonus, incentive for sales roles, equity, and benefits are available depending on the role.

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

Pay Range
$135,395$157,500 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.