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DevOps Engineer V (McLean, VA or Sunnyvale, CA)



Software Engineering
McLean, VA, USA
Posted on Tuesday, March 12, 2024

Company Overview

ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button. ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

ID.me has received numerous awards including Deloitte’s 2023 Technology Fast 500, Washington Business Journal’s Fastest Growing Companies, Entrepreneur Magazine’s 100 Brilliant Companies and Wall Street Journal’s Startup of the Year finalist. In recent quarters, ID.me announced it raised $132 million in Series D funding, led by Viking Global Investors with participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me’s most recent round brings the total investment in ID.me to over $275 million since its founding in 2010.

Role Overview

ID.me is looking for a DevOps Engineer V to add to our rapidly growing engineering team. If you love innovation, here's your chance to make a career of it by advancing the digital identity ecosystem. We are seeking a talented DevOps Engineer who excels in technical leadership and enjoys the challenges of setting up and scaling large infrastructures and improving security vulnerabilities.

*Candidates must be located in Washington DC (McLean, VA) or San Francisco Bay (Sunnyvale, CA) as this role requires an onsite presence.


  • Build and maintain scalable and performant production infrastructure, improving and ensuring reliability across our systems.
  • Act as the technical leader for DevOps and SDLC initiatives.
  • Troubleshoot and debug infrastructure issues.
  • Assist in remediating audit and compliance findings.
  • Work with our security operations team to improve security posture and manage vulnerabilities across our systems.
  • Identify and remediate scaling issues (i.e PostgreSQL connection pooling).
  • Assist in maintaining data warehousing and other critical infrastructure.
  • Participate in on-call duties for production issues.

Minimum Qualifications

  • 7+ years of experience working in medium or large scale production systems.
  • Experience with CI/CD practices and platform tools (GitHub Actions, Harness, Jenkins etc.).
  • Strong background with HashiCorp technologies (Terraform, Vault, Consul, Nomad).
  • Experience with public cloud technologies, preferably GCP and AWS.
  • Experience with IaC/orchestration tools (Terraform, Ansible).
  • Experience in PostgreSQL.
  • Experience in scripting (ie Bash, Python, and/or Ruby).
  • Experience in Linux/Unix administration and solid networking knowledge.
  • Previous or current application development experience.

Preferred Qualifications

  • Must have an obsession for building quality products.
  • Ability to thrive when there are changing priorities and shifting of gears.
  • Strong oral and written communication skills.
  • Must be a team player with a strong, self-managing work ethic.
  • Must be a self-starter with a passion for security engineering, learning and continuous improvement.

Bonus Experience

  • Experience with SRE Concepts, Chaos Engineering, DORA metrics.
  • Familiarity with STIG guidelines and systems.
  • Experience with security compliance and audits.
  • Experience with containers and orchestration technologies (Docker, Kubernetes, Helm).
  • Experience with observability tools (Honeycomb, New Relic, Prometheus, InfluxDB, Grafana, Splunk, LinearB, etc.).

Vision: To be the world's leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.

Mission: To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.

People: We have an audacious mission. We aim to fix the identity layer of the internet. Billions of people will live better lives with more trust and convenience thanks to ID.me. We are like Special Forces. We take on the most difficult challenges with amazing teammates.

The annual base salary listed below for this role is based on experience, skills, education, relevant training and geographic location. Company bonus, incentive for sales roles, equity, and benefits are available depending on the role.

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

Pay Range
$181,488$210,000 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.