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Customer Service Representative [Logistics Industry]

Lean Solutions Group

Lean Solutions Group

Customer Service, Operations
Oregon, USA · Medellín, Medellin, Antioquia, Colombia · Remote
Posted on Oct 29, 2024

Non-bilingual candidates won't be considered for this position (English B2 intermediate - C1)

Located in: Medellín / Onsite

Hey there, future heroes! If you're looking for an epic workplace, buckle up and get ready to work in a company that provides benefits aligned with your search for professional success.

Picture this: you'll join forces with like-minded professionals who are just as passionate and driven as you are, who will push you to new heights and challenge you to become your best version.

Prepare to be dazzled by an incredible work environment that inspires creativity and productivity. As a member of our team, you'll have the privilege of working in areas like our Lean VIP and you'll get to brush up on your English skills as you would have a close work relationship with top U.S. companies that will open doors to unimaginable opportunities and international visibility.

You’ll gain access to education programs, gyms, hotels, financial Institutions, and more alliances to boost your journey to become the best professional in your area.

We believe in the power of a personal and work-life balance; that's why we give you special days to spend your time on the things that matter most, like family and personal passions.

Role Description:

Elevate our clients' operations as a Jr Logistics Coordinator and become the backbone of their logistics chain by handling essential back-office tasks and proactive logistics calls.

Key Responsibilities:

Its functions are the following; however, they are not limited to:

  • You'll be responsible for providing timely and detailed reports on the status of loads and staying informed about any relevant developments during the movement of goods
  • Within this role, data is vital. Therefore, you must obtain and organize the necessary documentation to seamlessly execute logistics activities across air, maritime, and land fields
  • We encourage you to go above and beyond! To ensure success within this role, you must be committed to meeting and exceeding client expectations and aligning with the goals set by your immediate supervisor.
  • Embrace the opportunity to contribute to the company's success by diligently following assigned responsibilities in compliance with policies, regulations, and standards related to quality, health, and safety

Required Skills:

  • Technologists or professional graduated or studying careers related to Logistics, Business administration, Industrial engineer (preferable).
  • English Fluency (B2 - C1)
  • Attention to detail
  • Assertive Communication
  • Active Listening
  • Problem Solving
  • Multitasking
  • Flexibility

What’s in it for YOU at Lean Solutions Group:

· We believe in your talent, and we recognize your worth!

· Be part of a multicultural team and develop your skills

· Access valuable growth opportunities and strengthen your career path by working with top U.S.-based companies

· Collaborative and inclusive organizational culture

· A dynamic work environment where you can connect, learn, and grow within our vibrant community.

· Competitive Salary: Enjoy a high and competitive salary package that recognizes your skills and contributions

· Work-Life Balance: Benefit from a 40-hour workweek, promoting a healthy work-life balance

· Paid Time Off: Take advantage of 2 days off per year to recharge and focus on personal well-being

Build your career path and work in a dynamic and inspiring environment that encourages your growth. Gain access to a value-adding experience that will enrich your journey and

above all, allow you to immerse yourself in a culture of inclusion, where diversity is celebrated and every voice matters.

Located in: Medellín.