Non-bilingual candidates won't be considered for this position (English B2 intermediate - C1)

About Lean Solutions Group:

Hey there, future heroes! If you're looking for an epic workplace, buckle up and get ready to work in a company that provides benefits aligned with your search for professional success.

Picture this: you'll join forces with like-minded professionals who are just as passionate and driven as you are, who will push you to new heights and challenge you to become your best version.

Prepare to be dazzled by an incredible work environment that inspires creativity and productivity. As a member of our team, you'll have the privilege of working in areas like our Lean VIP and you'll get to brush up on your English skills as you would have a close work relationship with top U.S. companies that will open doors to unimaginable opportunities and international visibility.

You’ll gain access to education programs, gyms, hotels, financial Institutions, and more alliances to boost your journey to become the best professional in your area.

We believe in the power of a personal and work-life balance; that's why we give you special days to spend your time on the things that matter most, like family and personal passions.

Role Description:

The Account Management Representatives oversees managing any needs or situations that might arise within the assigned accounts. This includes invoicing and order closing, tracking, appointment setting for delivery and pick-ups, they are also responsible for working with the sales representative in the development of new accounts, for operational and strategic support, conducting meetings and evaluations to identify business opportunities and growth with new clients.

Responsibilities:

· Strategic analysis of the offers received for loads coverage, through negotiation skills and the ability to identify market situations that may define variation in rates in order to review the best option and ensure approval of the most competitive rate for each lane.

· Booking tendered loads received via email.

· Setting appointments for pick-ups and deliveries.

· Tracking the loads to make sure the carrier will meet the pick-up and delivery appointments.

· Overseeing any need or situation that may happen within the assigned accounts.

· Provide excellent customer service experience to NFI’s clients.

· Escalating cases to the different teams within NFI to provide solutions to the clients when applicable.

· Other duties as assigned.

Skills and Knowledge:

· Mid/High English Level (B2 Mid)

· More than 1 year of experience in Logistics processes.

· Bachelor's degree related to the position.

· Outstanding multitasking skills

· Attention to detail.

· Effective verbal and listening communication skills.

· Advanced English level (conversational and written).

· Analytical and problem-solving skills.

· Proficiency in administrative and documentation procedures.

· Professionalism.

· Knowledge of effective strategies to enhance work productivity.

· Knowledge of Transportation Management Systems (“TMS”).

· Proactiveness and organizational skills.

· Advanced Logistics Knowledge.

· Able to provide and communicate feedback.

· Able to work under pressure.

· Teamwork.

· Developed a sense of compromise.

· Able to provide confidentially to both the account and the company.

· Problem-solving skills.

· Adaptability

· Time management skills

· Decision making

· Ability to prioritize tasks/responsibilities with the right sense of urgency

What’s in it for YOU at Lean Solutions Group:

· We believe in your talent, and we recognize your worth!

· Be part of a multicultural team and develop your skills

· Access valuable growth opportunities and strengthen your career path by working with top U.S.-based companies

· Collaborative and inclusive organizational culture

· A dynamic work environment where you can connect, learn, and grow within our vibrant community.

· Competitive Salary: Enjoy a high and competitive salary package that recognizes your skills and contributions

· Work-Life Balance: Benefit from a 40-hour workweek, promoting a healthy work-life balance

· Paid Time Off: Take advantage of 2 days off per year to recharge and focus on personal well-being

Build your career path and work in a dynamic and inspiring environment that encourages your growth. Gain access to a value-adding experience that will enrich your journey and

Above all, allow you to immerse yourself in a culture of inclusion, where diversity is celebrated and every voice matters.

Located in: Bogotá City