Sr. Training and Enablement Specialist
Level Access
United States
Posted on Mar 7, 2026
Interested in working for a company that provides you a chance to grow professionally, give back to society, and make money doing it? If so, Level Access may be the right company for you.
We are seeking a skilled and motivated Senior Training and Enablement Specialist to join our Global Training and Enablement Team with a focus on onboarding new associates. The Senior Specialist has a critical responsibility to build and deliver scalable and programmatic onboarding programs for all new employees. As owner of our company-wide New Hire Onboarding program, you will ensure a consistent, engaging, and inclusive experience for all employees. You will also work with company leaders to design and deliver targeted onboarding programs for our largest customer-impacting teams, helping to accelerate time-to-productivity and enable long-term success in critical roles.
The ideal candidate will have experience in building onboarding programs, a passion for teaching others, an eye for detail, and the ability to translate complex ideas into clear, actionable content that meets the specific needs of our employees.
Key Responsibilities
New Hire Onboarding: Design, implement, and continuously improve a scalable onboarding program that reflects our company culture, values, and business goals. Facilitate regular new hire orientation sessions and build tools/resources to support self-guided learning across roles. Collaborate with HR, IT, and business leaders to ensure a seamless onboarding journey from day one through full ramp.
Team Specific Onboarding: Partner with leaders and the enablement team to understand team-specific onboarding needs. Create and deliver role-specific onboarding pathways that align with team KPIs, tools, processes, and performance expectations. Develop playbooks, checklists, and practice-based learning to help new hires build confidence quickly.
Program Management, Optimization, and Accessibility: Create onboarding frameworks and documentation that scale with company growth and support remote teams. Establish clear success metrics for onboarding effectiveness (e.g. time-to-proficiency, time-to-productivity, retention, satisfaction). Work with Learning Operations to collect and analyze feedback to iterate on program structure, content, and delivery methods. Ensure all onboarding experiences are inclusive and accessible, incorporating best practices for adult learning, neurodiversity, and digital accessibility (e.g. WCAG 2.1). Collaborate with internal partners to remove barriers to learning for employees of all backgrounds and needs.
Content Creation: Build a variety of training and enablement materials, including e-learning modules, video tutorials, playbooks, job aids, demo scripts, videos, e-learnings, and live training sessions. Ensure content is engaging, role-specific, and easily digestible, while addressing knowledge gaps within the teams. Employ interactive and hands-on approaches to keep learners engaged and ensure knowledge retention.
Feedback and Continuous Improvement: Gather feedback from teams and managers to identify gaps in knowledge or training needs. Continuously iterate and improve programs to reflect changing landscapes and team requirements.
Qualifications
As a Sr. Training and Enablement Specialist, you will play a critical role in ensuring our teams have the knowledge and skills needed to drive business success internally and externally. You will collaborate with dynamic teams within our organization, helping to contribute to the overall success of our company.
If you are passionate about learning and enablement and have a knack for making complex topics easy to understand, we’d love to have you on the team!
Application Process
If you thrive in a fast‑paced environment and you are eager to make a significant impact in the field of accessibility, we would love to hear from you!
This is a full‑time, salaried position offering a competitive benefits package, including bonus opportunities, generous paid time off, paid holidays, and a range of programs designed to support employee well‑being and work‑life balance.
Interested in immediate consideration? Please submit your resume to be considered for this role.
Level Access is committed to workforce diversity and is an Equal Opportunity Employer. We are dedicated to providing reasonable accommodations throughout the hiring process.
Level Access uses artificial intelligence (AI) tools to support and enhance our recruitment and hiring processes. These tools may assist with activities such as résumé screening, skills assessments, interview scheduling, and communication These tools are designed to assist our recruiters and do not make final hiring decisions. All AI-assisted processes are subject to human review and candidate information is handled in accordance with our Privacy Policy and applicable regulations.
To learn more about how we collect and use personal data, please review our Privacy Statement (https://www.levelaccess.com/privacy-statement) and our Trust Center (https://trust.levelaccess.com).
We are seeking a skilled and motivated Senior Training and Enablement Specialist to join our Global Training and Enablement Team with a focus on onboarding new associates. The Senior Specialist has a critical responsibility to build and deliver scalable and programmatic onboarding programs for all new employees. As owner of our company-wide New Hire Onboarding program, you will ensure a consistent, engaging, and inclusive experience for all employees. You will also work with company leaders to design and deliver targeted onboarding programs for our largest customer-impacting teams, helping to accelerate time-to-productivity and enable long-term success in critical roles.
The ideal candidate will have experience in building onboarding programs, a passion for teaching others, an eye for detail, and the ability to translate complex ideas into clear, actionable content that meets the specific needs of our employees.
Key Responsibilities
New Hire Onboarding: Design, implement, and continuously improve a scalable onboarding program that reflects our company culture, values, and business goals. Facilitate regular new hire orientation sessions and build tools/resources to support self-guided learning across roles. Collaborate with HR, IT, and business leaders to ensure a seamless onboarding journey from day one through full ramp.
Team Specific Onboarding: Partner with leaders and the enablement team to understand team-specific onboarding needs. Create and deliver role-specific onboarding pathways that align with team KPIs, tools, processes, and performance expectations. Develop playbooks, checklists, and practice-based learning to help new hires build confidence quickly.
Program Management, Optimization, and Accessibility: Create onboarding frameworks and documentation that scale with company growth and support remote teams. Establish clear success metrics for onboarding effectiveness (e.g. time-to-proficiency, time-to-productivity, retention, satisfaction). Work with Learning Operations to collect and analyze feedback to iterate on program structure, content, and delivery methods. Ensure all onboarding experiences are inclusive and accessible, incorporating best practices for adult learning, neurodiversity, and digital accessibility (e.g. WCAG 2.1). Collaborate with internal partners to remove barriers to learning for employees of all backgrounds and needs.
Content Creation: Build a variety of training and enablement materials, including e-learning modules, video tutorials, playbooks, job aids, demo scripts, videos, e-learnings, and live training sessions. Ensure content is engaging, role-specific, and easily digestible, while addressing knowledge gaps within the teams. Employ interactive and hands-on approaches to keep learners engaged and ensure knowledge retention.
Feedback and Continuous Improvement: Gather feedback from teams and managers to identify gaps in knowledge or training needs. Continuously iterate and improve programs to reflect changing landscapes and team requirements.
Qualifications
- Bachelor’s Degree in Human Resources, Organizational Development, Education, a related field, or equivalent experience.
- 1-3 years of experience in Learning and Development, Talent Development, or Enablement, with a strong background in onboarding.
- Experience designing and facilitating onboarding programs org-wide with a focus on technical, customer-facing, or revenue-generating roles.
- Excellent presentation and facilitation skills, with experience in delivering live trainingsessions to remote teams.
- Knowledge in adult learning principles, training methodologies, and instructional design.
- Familiarity with learning management systems (LMS) and e-learning development tools.
- Ability to collaborate effectively with cross-functional teams.
- Strong project management skills and the ability to manage multiple team needs andinitiatives simultaneously, ensuring timely delivery of programs and materials.
- Develops talent of new employees, contractors, and trusted partners
- Cultivates innovation in the onboarding program
- Drives nimble learning for themselves and others
- Instills trust throughout the organization in onboarding new hires
- Optimizes processes in and around onboarding
As a Sr. Training and Enablement Specialist, you will play a critical role in ensuring our teams have the knowledge and skills needed to drive business success internally and externally. You will collaborate with dynamic teams within our organization, helping to contribute to the overall success of our company.
If you are passionate about learning and enablement and have a knack for making complex topics easy to understand, we’d love to have you on the team!
Application Process
If you thrive in a fast‑paced environment and you are eager to make a significant impact in the field of accessibility, we would love to hear from you!
This is a full‑time, salaried position offering a competitive benefits package, including bonus opportunities, generous paid time off, paid holidays, and a range of programs designed to support employee well‑being and work‑life balance.
Interested in immediate consideration? Please submit your resume to be considered for this role.
Level Access is committed to workforce diversity and is an Equal Opportunity Employer. We are dedicated to providing reasonable accommodations throughout the hiring process.
Level Access uses artificial intelligence (AI) tools to support and enhance our recruitment and hiring processes. These tools may assist with activities such as résumé screening, skills assessments, interview scheduling, and communication These tools are designed to assist our recruiters and do not make final hiring decisions. All AI-assisted processes are subject to human review and candidate information is handled in accordance with our Privacy Policy and applicable regulations.
To learn more about how we collect and use personal data, please review our Privacy Statement (https://www.levelaccess.com/privacy-statement) and our Trust Center (https://trust.levelaccess.com).