Why LVT:

LVT (LiveView Technologies) is making the world a safer place and we need your help! Based in Utah, LVT is the world's leader in physical security platforms and data. With our systems in every state and working with Fortune 500 enterprise companies, we're positioned for massive growth in the years to come. While we were founded nearly 20 years ago (so we’re stable), we are still innovative and consistently scaling (at a rate of 100% year-over-year in the last 5 years). If you are looking for a market-leading organization with untapped potential, look no further than LVT!

So about that scalability - we’ve been very intentional about our growth and profitability, which has driven our massive growth trajectory. To keep up with the explosive demand, we need self-motivated, innovative go-getters at every level. At LVT, we provide a fulfilling career that allows you to live your best life at work and at home. We provide the culture to work smart and have fun while giving you the flexibility needed for yourself and your loved ones.

If you are looking for an opportunity with leadership, ownership, and accountability, and you're excited about contributing to a high-growth company with a strong foundation where you can make an immediate impact, read on!

Role Description:

We are seeking a highly organized and detail-oriented Optimization Specialist to join our team. The Optimization Specialist will play a critical role in the proper calibration of LVT units through consistent observation of unit statuses and the initial setup of new accounts. The successful candidate will work cross-functionally to ensure the efficient and accurate arrangement of new and over alerting units.

Responsibilities:

• Observe client units and analyze incoming alerts to identify any potential issues or abnormalities.
• Diagnose units that are not sending alerts or are not within optimal alert range, utilizing your technical expertise.
• Investigate and troubleshoot issues by adjusting configurations, and performing diagnostic tests.
• Collaborate cross-functionally with other teams to escalate and resolve complex issues that require specialized attention.
• Document observations, findings, and solutions accurately and thoroughly for reference and future analysis.
• Regularly communicate and provide updates to stakeholders regarding the status and progress of ongoing optimization activities.
• Continuously analyze system performance and make recommendations for improvements to enhance overall efficiency and effectiveness.

Required Skills & Qualifications:

• Excellent attention to detail and ability to identify patterns or trends that may indicate system performance issues.
• Strong problem-solving and critical-thinking skills.
• Effective communication skills, both verbal and written, to collaborate with team members and stakeholders.
• Ability to work independently and proactively, taking ownership of optimization initiatives.
• Strong technical aptitude
• Analytical mindset with the ability to diagnose and resolve complex issues efficiently.
• Flexibility to adapt to changing priorities and deadlines.
• High school diploma or equivalent; additional technical certifications or training is a plus.
• Experience with security and surveillance software and tools is a plus.

Benefits

Paid Time Off, Paid Holidays, 401(K), Equity, Health, Vision, Dental, Voluntary Life Insurance, Wellness Program and best of all working with awesome people - ask about that when you speak with us!

HR Policy

We’re an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All Candidates must pass a drug screening and background check upon employment. Must be authorized to work in the U.S.