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Site Reliability Engineers (SREs) are responsible for keeping all user-facing services and other Material Bank production systems running reliably and efficiently.

SREs in Material Bank specialize in systems (operating systems, storage subsystems, networking), while implementing best practices for availability, reliability and scalability, with interests in algorithms and distributed systems.

What you’ll do:

• Be on an on-call (OpsGenie) rotation to respond to incidents that impact Material Bank’s availability, and provide support for service engineers with multiple customer incidents.
• Prevent incidents from reoccurring.
• Run our infrastructure with, Terraform, GitHub CI/CD, Kubernetes and ECS.
• Build monitoring that alerts on symptoms rather than on outages using NewRelic and Prometheus.
• Document EVERYTHING so your findings turn into run-books/SOPs and then into automation.
• Improve operational processes (such as deployments and upgrades) to make them as uneventful as possible.
• Design, build and maintain core infrastructure that enables Material Bank scaling to support thousands of concurrent users.
• Debug production issues across services and levels of the stack.
• Plan the growth of Material Bank infrastructure.

What you’ll bring:

• Think about systems: edge cases, failure modes, behaviors, specific implementations.
• Know your way around Linux.
• Have strong programming skills: Shell, and Python.
• Collaborate and communicate asynchronously.
• Document all the things to inform and mentor others.
• Biased for action
• Delivering quickly and effectively, and iterating fast.
• Have experience with Nginx, Container technologies, Kubernetes, Terraform, Kafka or similar technologies

Projects you can work on:

• Coding infrastructure automation with Terraform, and common CI/CD tools
• Improving our monitoring and building new metrics
• Helping release managers deploy and fix new versions of Materialbank in all geographies.
• Plan, prepare for, and execute the provisioning of new infrastructure in our future expansions
• Develop a relationship with our product and business teams to define their SLAs, iterate on those SLAs and improve their reliability
• Experience defining SLOs and Error budgets

What you’ll get from us:

• Our people: If you thrive in an inclusive, innovative, and fast-paced organization, look no further! You will get to work alongside some of the brightest minds - Join a genuinely fun and supportive workplace where we keep our employees consistently engaged through internal communication and corporate events
• Relaxation and Celebrations: Generous PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect).
• Health Benefits: We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program.
• Plan for your Retirement: 401(k) eligible after your first 90 day's employed!
• Giving Back: We sponsor multiple events throughout the year to help out our communities. You will receive time off to give back as well.
• Growth: We’ll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters!
• Flexible Work Schedules: With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both.