Senior Community & Influencer Manager
Tempo
Location
United States, Canada
Employment Type
Full time
Location Type
Remote
Department
Marketing
With over 30,000 customers, including a third of Fortune 500 companies, Tempo is trusted by organizations across the globe to make their workflows work better.
We create a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, reporting and more. We create the tech that enables the modern team to deliver – for every step from first vision to value.
Since our beginning in 2007 as a project to make a time-tracking tool to help a client – Tempo has expanded to become the #1 time management add-on for Jira, and we have developed and acquired a multitude of tools to become one of the most trusted names in the Atlassian ecosystem.
We want everyone to work better – but we also want to be a tech company with a heart. Join us as we continuously innovate our award-winning products, create new solutions, and help the world work smarter, not harder.
About the role:
As the Sr. Community & Influencer Manager, you will be the voice and face of Tempo across our ecosystem of partners, customers, and industry thought leaders. Reporting directly to the VP of Marketing, your primary focus will be driving Tempo's webinar program in partnership with our Systems Integrators and Channel Partners, as well as securing high-visibility placements for Tempo executives on leading industry podcasts and video shows. Beyond these core priorities, you will own our community engagement strategy, build relationships with key influencers and media partners, and amplify Tempo's presence across digital channels and events.
This is a highly visible, cross-functional role that blends partner marketing, executive communications, community management, public relations, and business development. You'll be instrumental in shaping how the market perceives Tempo and driving awareness among enterprise decision-makers. If you thrive in front of the camera, love building authentic relationships, and have a knack for producing engaging content experiences, we want to hear from you.
What you’ll do:
Webinar Program Management (30%)
Own end-to-end management of Tempo's bi-weekly webinar program, collaborating closely with Partner Marketing to feature Systems Integrators (SIs) and Channel Partners
Develop and maintain the webinar calendar, coordinating schedules with partners and internal stakeholders to ensure consistent programming
Drive webinar strategy including topic selection, speaker recruitment, content development, and audience targeting
Host and moderate webinars with confidence and polish, ensuring an engaging experience for attendees
Manage all webinar logistics including platform setup, rehearsals, promotion, and day-of execution
Analyze webinar performance metrics (registrations, attendance, engagement, pipeline influence) and continuously optimize the program
Repurpose webinar content into blog posts, social clips, and other assets to extend reach and value
Executive Thought Leadership & Podcast Placements (30%)
Develop and execute a strategic program to secure Tempo executive placements on high-profile industry podcasts, video casts, and live streams
Research and build a target list of relevant podcasts, YouTube channels, LinkedIn Live shows, and other audio/video platforms in the Atlassian ecosystem, project management, enterprise software, and business leadership spaces
Cultivate relationships with podcast hosts, producers, and content creators to create ongoing placement opportunities
Craft compelling pitches and talking points tailored to each show's audience and format
Prepare executives for appearances with briefing documents, key messages, and media coaching as needed
Coordinate all logistics for podcast and video appearances including scheduling, technical requirements, and follow-up
Track and report on placement success, audience reach, and resulting brand awareness or lead generation
Amplify executive appearances through social media, email, and other marketing channels to maximize impact
Identify opportunities for Tempo to sponsor, co-host, or launch its own podcast or video series
Community Management & Engagement (15%)
Own and actively manage Tempo's presence on the Community.Atlassian forum, responding to inquiries, fostering discussions, and positioning Tempo as a trusted thought leader
Build and manage our Reddit strategy, engaging authentically with relevant subreddits to drive awareness and support community conversations
Monitor community sentiment and feedback, translating insights into actionable recommendations for product and marketing teams
Develop and execute community programs that drive user engagement, advocacy, and loyalty
PR & Influencer Relations (15%)
Oversee public relations strategy and execution, building relationships with key industry journalists, analysts, and media outlets
Identify, recruit, and cultivate relationships with influencers in the Atlassian ecosystem, project management, and enterprise software space
Develop and pitch compelling story angles that showcase Tempo's innovation and market leadership
Track and report on PR and influencer campaign performance with clear KPIs and ROI metrics
Events & Media Business Development (10%)
Represent Tempo at industry events, conferences, and partner meetings as a brand ambassador
Proactively identify and pursue media opportunities including sponsorships, speaking engagements, contributed content, and strategic partnerships
Negotiate media partnerships and influencer agreements that align with budget and brand guidelines
Stay ahead of industry trends and identify emerging platforms or channels for Tempo's voice
Bring your thinking, strategies, and ideas to advance our company's values, unique culture, and vision for the future
Who you are:
6+ years of experience in community management, influencer marketing, PR, webinar/event management, or a related field within B2B SaaS or enterprise technology
Proven experience managing webinar programs at scale, including end-to-end ownership from planning through execution and analysis
Track record of successfully securing executive placements on podcasts, video shows, or other earned media opportunities
Confident and polished on-camera presence; comfortable hosting webinars, appearing on podcasts, and speaking at events
Experience working with channel partners, systems integrators, or alliance teams to co-create content and programs
Proven track record of building and scaling online communities and driving measurable engagement
Experience managing influencer and media relationships with demonstrated ability to secure placements and partnerships
Exceptional written and verbal communication skills with an authentic, engaging voice
Strong relationship-building skills with the ability to connect with executives, partners, and community members alike
Familiarity with the Atlassian ecosystem, project management tools, or enterprise productivity software is a strong plus
Self-starter mentality with excellent project management skills and ability to manage multiple priorities
Data-driven approach to measuring success and optimizing programs
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Willingness to travel to events and partner locations as needed
Why Join Tempo?
Impact: Work on meaningful products that empower enterprise users and improve productivity.
Innovation: Be part of a culture that values creativity and innovation, with opportunities to make a real impact.
Collaboration: Join a supportive, collaborative UX team that values openness, communication, and a continuous learning environment.
Growth: Opportunities for professional development, including conferences, courses, and mentorship.
What's In It For You (Org-wide) -
Remote First work environment
Unlimited vacation in most of our locations!!
Great benefits including health, dental, vision and savings plan.
Perks such as training reimbursement, WFH reimbursement, and more.
Diverse and dynamic teams with challenging and exciting work.
An opportunity to have a real impact on our business.
A great range of social activities (both in person and virtual).
Optional in person meet-ups and the ability to travel to our international offices
Employee referral program
And so much more!
Note: As our hiring teams are global, please submit your resume in English only
Apply today to join the Tempo team and help shape the future of enterprise productivity software.
Join us at Tempo Software, where we proudly foster an equal opportunity workplace. We are committed to creating an inclusive culture where all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.