Principal System Consultant
UKG
Pune, Maharashtra, India
Posted on Apr 3, 2025
Job Description
- Deliver presentations and communicate effectively at all levels within the Customer and UKG Pro WFM organization
- Act as the team’s subject matter expert for various UKG Pro WFM Workforce Management Modules
- Facilitate workshops for complex or large-scale projects to identify requirements, documenting the requirements and developing prototypes to use to confirm requirements back to the customer
- Acts as mentor/coach to other on the team for workforce management best practices and solution build best practices
- Designs, develops, modifies and evaluates tools developed to aid the team
- Assist with Managed Services customer presentations
- Manage customer project and/or accounts
- Assists in resolving customer escalations
- Ability to expand knowledge of UKG Pro WFM’ product line through self-study, attend classes and/or participating in Virtual Training.
- Propose Ideas and Drive Cross functional collaboration projects.
- Dedicate good time towards mentoring the layers below. '
- A highly seasoned specialist professional with wide-ranging experience and in-depth knowledge in a specialized field.
- Applies comprehensive knowledge of a particular field to resolve complex issues in creative ways. Full knowledge of other related disciplines.
- Develops solutions to diverse business problems of high complexity which require the regular use of ingenuity and creativity.
- Analysis of situations or data requires an in-depth evaluation of various factors.
- Has specialized knowledge of various alternatives and their impact on the business.
- Challenges are frequently unique, and solutions may serve as precedent for future decisions.
- Plans and organizes project assignments of substantial variety and complexity. Initiates or maintains schedule for projects and project milestones.
- Exercises considerable latitude in determining objectives of assignment.
- Develops departmental policies and procedures, new techniques and standards.
- Work is reviewed from a relatively long-term perspective, for desired results.
- BS/BS degree in Computer Science, Management Information Systems or related discipline (or related experience)
- 8 - 10 years of relevant work experience
- Minimum of 8 years of experience implementing a UKG Pro WFM Workforce Management Solution
- Minimum of 6 years of integrations/APIs development
- Professional Dell Boomi Developer Certification, ITIL Certification, Project Management, may require additional product certifications