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Framingham, MA, USA
Posted on Friday, September 22, 2023

Job Description:

The opportunity

Workhuman is seeking a passionate and dynamic Consultant to join the Workhuman Consulting Practice. This role will act in a customer-facing capacity, playing a key role in developing and executing effective strategies and communications campaigns to support the successful launch and growth of customers’ recognition programs. You will strategically partner with Workhuman’s Customer Excellence team to drive strong program adoption and overall program success with new customers. Key responsibilities will include:

  • Consult with customers’ leaders to define recognition strategies and align programs to best practice

  • Lead project kick-off meetings, strategy sessions, and business reviews with customer program teams and executives

  • Guide customers through the communications and training aspects of their program management by collaborating on the development of project plans, recommending innovative change management approaches, and facilitating regular project meetings

  • Support customers’ socialization efforts by delivering business cases and project updates to key executives

  • Facilitate live training with targeted customer audiences

  • Collaborate with other Workhuman team members to ensure custom-designed deliverables are accurate, professional, creative, and aligned with best practice

  • Lead public presentations and workshops with existing and prospective customers to educate HR and business leaders on the impact of recognition

What we can offer you

  • A dynamic and inclusive work environment where your expertise will be valued, and your contributions recognized

  • A direct connection between your work and the success of our business and our customers’ programs

  • The opportunity to improve the work experience for millions of people globally

  • A chance to influence, and learn from, some of the most admired companies in the world

  • Collaboration with the industry’s leading strategists

  • A defined growth path that reflects an increasing span of influence and higher profile projects

The skills you will bring

  • Ability to anticipate, interpret, and engage in needs of the customer and identify opportunities to influence customers and readily share a professional point of view

  • Excellent verbal communication skills with the ability to express ideas, recommendations, and solutions effectively. Demonstrated tact and diplomacy in communications with customers and natural ability to use active listening skills to respond creatively to customers’ needs

  • Excellent writing skills and aptitude for producing concise communication pieces in Word and PowerPoint format

  • Excellent presentation skills demonstrating a positive, professional, and engaging style

  • Comfort with technology and understanding of the importance of staying current with trends affecting our customers’ systems and their impact on customers’ businesses.

  • Excellent understanding of HR concepts


  • Demonstrated experience in one or more HR-related disciplines, including talent management, total rewards, employee engagement, employee communications, or organizational development

  • Track record as an internal or external go-to resource for leaders relative to strategic workplace topics

  • Proven experience successfully navigating sophisticated, complex business environments

The Company:

At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.

Did you know we have an award-winning culture across EMEA and North America:

  • We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.

  • In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.

  • We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.

  • There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.

  • Our core values are Respect, Determination, Innovation and Imagination.

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.