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Senior Manager, Product Research (12 Month Fixed Term Contract)



Dublin, Ireland
Posted on Monday, October 16, 2023

Job Description:

Experienced people leader, may manage managers.

The Opportunity

A Senior Manager, Product Research will drive and manage the user research team. Joining as a Senior Manager, Product Research opens the door to a journey of leadership, innovation, and meaningful impact. This role promises unparalleled autonomy, dynamic collaborations, and a chance to shape the future of workplace experiences for millions.

The Senior Manager Product research has the responsibility for establishing our research strategy, managing team resourcing, coordinating research studies across multiple business areas and helping to grow the maturity of our research capabilities. Also partnering with other managers and company leaders to direct research efforts across high visibility and strategic projects. In addition, the Research Manager will establish best working practices with their team, hire for top talent and establish career development plans with the team members.

What we can offer you

  • Pioneering Leadership Role A fantastic opportunity to lead a dynamic team of passionate researchers who are shaping the future of the human workplace for millions of users

  • Autonomy Enjoy ability to innovate, experiment, and trial new research methodologies as a way to further grow research maturity at Workhuman. Make your mark and have an impact.

  • Revolutionize Research Practices Excited about the future role of AI in research? Explore and identify opportunities in how AI tools and processes can enhance research insights

  • Data-Driven Influence: Empower decision-making with data-backed insights from some of the world's largest companies (GE, Cisco, JetBlue, Accenture, Dell, BP and many more)

The Skills you will bring

  • Diploma, Degree, or Postgraduate Qualification in HCI (Human Computer Interaction) ,UCD (User Centred Design) or related field

  • 10+ years relevant experience including proven experience in people leadership

  • Clear, direct, empathic, and approachable leadership style.

  • Comfortable coordinating multiple high impact projects.

  • Keep up to date with research projects and initiatives across all the responsible product areas.

  • Review research output, consistency, and champion the quality of work.

  • Ability to think ahead, consider multiple initiatives and have a forward-thinking approach to where we can take our product experience

  • Ability to grow, future and form strong relationships with key stakeholders, engineering, product, and wider business leaders.


  • Demonstrated examples of innovative ideas which made an impact


  • 25 days annual leave, increasing with years of service

  • Company plan VHI Health Care & Dental cover for employee, partner and children

  • Pension commencing from day one and matched up to 5% after the probation period.

  • Income Protection

  • Life Assurance

  • We live our values and that includes being super-users of our own recognition program, Workhuman Spark®.

  • Discounted gift certificates

  • Discounted TaxSaver Travel cards/free car parking (subject to availability)

  • Access to our Tuition Reimbursement Scheme

  • Access to Workhuman University

  • Workhuman employees are offered up to one paid day volunteering per year.

  • Access to a fully equipped, state of the art onsite gym and fitness area with shower facilities

  • Ability to participate in onsite regular gym classes led by professional instructors including spin, yoga, and HIIT

  • The Employee Assistance Programme (EAP) is a confidentialservice available to all Workhuman employees from your first day of employment and is free of charge.

  • Additional ‘perks’ - Free breakfast cereal, fruit, pastries, tea/coffee, lunch, fantastic catered events throughout the year etc.

The Company:

Workhuman® is the world’s fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping organizations connect culture to shared purpose. With a consistent stream of gratitude fueling unparalleled, provocative workplace data and human insights, Workhuman® Cloud is a critical software engine for global companies seeking to motivate and empower their people to do the best work of their lives. Workhuman® (formerly known as Globoforce) was founded in 1999 and is co-headquartered in Framingham, Mass., and Dublin, Ireland.

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.