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Director, Strategic Planning



Framingham, MA, USA
Posted on Saturday, November 18, 2023

Job Description:

Workhuman, the global leader in Employee Recognition, is on a mission to making work more human for EVERY person and business on the planet. We’re seeking a highly motivated, intellectually curious, detailed oriented and data-driven leader to join us in building out a new Strategic Planning function, responsible for managing projects and executive rhythms within of the Office of the CEO, building out perspective on new long-term growth drivers, while also continuing to optimize efficiencies and opportunities within our core business.

In this new role as Director, you’ll help shape the direction of this new function, sitting at the intersection of the Office of the CEO, business analytics and corporate planning. In joining us at this exciting stage, you will have the opportunity to make a significant impact on our overall business, shape how we strengthen our muscle in reporting & delivering on our strategic goals across the company and will gain unparalleled experience in learning about our entire business end to end.

Reporting to the Vice President of Strategic Planning & Business Analytics, you’ll partner with a variety of executive-level stakeholders across the organization, learn the ins-and-outs of our complex SaaS model and global platform, and build optimization into our executive reporting, planning and team rhythms. If you like building from the ground up, are motivated by proving out the un-proven, and are eager to come join us on our mission to make work more human, we can’t wait to hear from you!

**Please note - this is a hybrid role, requiring presence onsite in our Framingham, MA office at least two times per week.**


  • Lead optimization of Executive team annual and quarterly planning rhythms in partnership with Finance, HX and senior leadership

  • Oversee monitoring of Office of the CEO projects & ongoing transformation initiatives, including measuring progress against Company level goals, and working alongside executive team to ensure timely updates are coming back to CEO related to our top Strategic Initiatives

  • Maintain Executive weekly update cadence and create weekly CEO business health update

  • Lead preparation & coordination across executive team for weekly SELT meetings, monthly ELT meetings and quarterly Executive offsites to drive effective updates and decision making • Tackle critical strategic questions in partnership with Business Analytics team, assembling the people & reports necessary to develop preliminary answers and subsequent recommendations • Monitor business health trends; surface actionable insights & call sessions to discuss as needed • Create new key reports on business progress for use at SELT and ELT meeting, such as quarterly business reviews, strategic planning sessions, offsite workshops etc.

  • Partner with VP of Strategic Planning on evolving business operating model across executive team, engaging with Senior Leaders to define and launch change initiatives as relevant • Develop, track, and implement optimization projects that enhance Company objectives

  • Liaison to Business Analytics function and Business stakeholders for continued prioritization of analytical needs based on Board, SELT, Planning and New Business development requirements

  • Help build new business development capability set, including building business cases for new investment candidates and initial scoping of work, in partnership with SELT/Business SME • Support the Office of the CEO and SELT in complex, ambiguous business decisions through rigorous, insightful analysis, research and updates across Executive team

Desired skills and experience:

  • 12+ years previous experience in management consulting, business development, corporate strategy or a strategic field.

  • Forward-thinking mentality with a strong strategic mindset, balancing the needs of long-term goals vs. short-term value creation.

  • Strong business intuition with a bias towards action

  • Articulate and persuasive communication skills, both written and verbal

  • Highly effective organizational and operational program management skills, with strong attention to detail

  • Superior problem-solving skills, comfortable with navigating ambiguity with limited information and ability to make tradeoff decisions

  • Track record of achieving business growth through transformation and with lean resources

  • A desire to do both strategic planning and daily execution

  • Passion for identifying new opportunities and experience in selling one’s ideas

  • Demonstrated ability to build business cases, driving timely and smart decisions, and building consensus in tradeoff and investment planning

  • Ability to thrive in a high growth, entrepreneurial and global environment where the ability to juggle multiple priorities and breakdown complex initiatives into actionable projects is a must

  • An ability to hit the ground running and learn quickly; a confident self-starter

The Company:

At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.

Did you know we have an award-winning culture across EMEA and North America:

  • We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.

  • In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.

  • We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.

  • There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.

  • Our core values are Respect, Determination, Innovation and Imagination.

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.