Job Description:

The Opportunity

Over the past 20 years, Workhuman’s products may have changed but our commitment to high performance cultures has not. So now, we look to add another human to our team who can add to our mission and our award-winning culture.

Reporting to the Director, Contracts & Incentive Compensation, Workhuman is seeking our first global Senior Pricing & Profitability Manager– a leader who will be responsible for developing multi-channel pricing strategies and initiatives that support our company’s mission of helping our partners harness the power of their most valuable assets – their people. This individual will optimize the pricing of our products and services to maximize revenue and profitability while ensuring we bring the best value to our customer-partners. The role involves a combination of strategic thinking, data analysis, and market research, and will afford collaboration with a wide array of key internal business leaders from Sales and Customer Excellence to Legal, Marketing, Finance, Product and Technology to identify, analyze and execute profitable growth opportunities that will drive both top and bottom-line financial performance.

Please note this is a hybrid role requiring at least two days a week onsite in our Framingham, MA headquarters office.

What we can offer you

• You will play a visible role in ensuring Workhuman maximizes profitability while optimizing customer value and fuelling our ambitious growth plans.

• You will be on the front-end of varied business challenges that will challenge your intellectual curiosity, hone your business owner mentality, and enable your desires to challenge the status quo.

• You will be able to be both a strategic thinker with the goal of breaking down and solving complex problems, while also being able to focus on tactical and operational issues.

• You will have face time with business leaders, supporting them by developing complex, dynamic financial models and presenting business plans, financial forecasts and actionable insights.

• You will be part of a select core team who will select and enable the implementation of our first enterprise Configure-Price-Quote (CPQ) platform to streamline and automate Workhuman’s product configuration and price quote generation process.

• Your work will have direct impact on future commission compensation strategies and plans.

The Skills you will bring

• Experience developing and recommending new/revised methods for process and automation improvements and implementing solutions that require project managing stakeholders from enterprise-wide business disciplines.

• Experience with profit optimization exercises that include analyses of both external (market trends, competitive landscapes, economic indicators) and internal (revenue aspirations, product costs, indirect costs, organizational readiness) factors.

• Strong analytical and problem-solving skills, supported by excellent written and oral communication skills. LSS or PMP Certification, a bonus.

• A deep understanding of productization from both a marketing and merchandising perspective and its effect on automated CPQ platforms (both technology and workflow), preferably that of Salesforce.

• 7 to 10 years of experience in Business Analysis, Strategy, Merchandising or Accounting required, some portion of which focused on the relationships of direct and indirect costs, and the impact of cost-to-serve and other operating expenses on setting market-appropriate prices.

Achievements

• You have led complex, cross-functional, multi-stakeholder projects using formally recognized third-party process design/improvement or project management methodologies to improve both top and bottom-line company performance.

• You have developed and implemented pricing strategies that support multi-channel opportunities while ensuring consistency in pricing and/or profitability.

• You have developed and executed strategies, programs, reporting and incentives to drive profitable sales that also delivered a competitive differentiation, including category initiatives and new product and service capability launches.

• You have delivered incremental company profits, through process design and improvement, cost negotiations, price increases, portfolio rehoming and/or logistics improvements.

• Through internal and third-party partnerships, you have driven technological improvements to ensure internal stakeholder groups utilize best in class technology to improve selling or customer support performance.

• As a member of a pricing team or Deal Desk, you have driven company results into the 20%+ Win range, while maintaining or improving overall profit rates.

The Company:

At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.

Did you know we have an award-winning culture across EMEA and North America:

• We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.

• In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.

• We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.

• There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.

• Our core values are Respect, Determination, Innovation and Imagination.

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.