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Senior Product Manager



Framingham, MA, USA
Posted on Thursday, April 25, 2024

Job Description:

As a Senior Product Manager for AI/ML products at Workhuman, you will spearhead the development and execution of cutting-edge AI-driven solutions that transform how businesses engage and recognize their workforce. This role demands a visionary leader adept at blending business strategy, technological innovation, and customer-centric design to deliver exceptional SaaS products. Your expertise in AI and ML technologies will be pivotal in creating intelligent systems that enhance decision-making, automate complex processes, and provide insightful analytics, thereby elevating our product offerings to new heights.

**This is a hybrid role requiring at least two days a week onsite in our Framingham, MA office**

Key Responsibilities:

  • Strategic Vision and Leadership: In partnership with the Senior Director - Product, craft and champion the product vision and strategy for AI/ML initiatives, ensuring alignment with our overall business goals. Lead the end-to-end lifecycle of AI/ML products, from conception through launch and iteration.

  • Market and User Insights: Leverage deep market research and user data to identify needs and opportunities for AI/ML innovation. Stay ahead of industry trends and technological advancements to ensure our products set the standard for excellence.

  • Cross-Functional Collaboration: Collaborate closely with engineering, data science, UX/UI, marketing, and sales teams to create synergies that drive product development and go-to-market strategies. Act as the linchpin that translates complex AI/ML capabilities into tangible business benefits.

  • Data-Driven Decision Making: Utilize analytics, user feedback, and competitive analysis to inform product decisions. Establish metrics to measure product performance and use insights to drive continuous improvement.

  • Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams. Communicate product vision, progress, and impact effectively across all levels of the organization.

  • Mentorship and Leadership: Provide guidance and mentorship to junior product managers and team members. Foster an environment of innovation, excellence, and continuous learning within the product team.

  • Ethical AI Integration: Embed ethical AI principles into product development, ensuring fairness, transparency, and privacy. Perform impact assessments, collaborate with stakeholders, and advocate for adherence to ethical standards and practices.


  • 7+ years of experience in product management, with a strong focus on AI/ML product development in a B2B SaaS environment.

  • Proven track record of launching and scaling AI-driven solutions that have significantly impacted business outcomes.

  • Deep understanding of AI/ML technologies, market dynamics, and customer needs.

  • Experience working in Agile/Scrum development environments and collaborating with cross-functional teams.


  • Exceptional ability to synthesize AI/ML technologies into compelling product strategies.

  • Strong analytical and problem-solving skills, with a proven ability to turn data into actionable insights.

  • Outstanding communication and presentation skills, capable of engaging and influencing diverse audiences.

  • Leadership and team-building skills, with a focus on developing high-performing, collaborative teams.


  • BS or MS in Computer Science, Engineering, Data Science, or a related field.

  • Additional qualifications in business management or product leadership are a plus.

  • Direct experience with Generative AI a plus

Workhuman: The Place for AI/ML Innovation

At Workhuman, we're committed to transforming workplace culture through recognition and technology. As a Senior Product Manager for our AI/ML products, you'll be at the forefront of this mission, driving innovation that makes work more human. If you're ready to shape the future of work, join us.

The Company:

At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.

Did you know we have an award-winning culture across EMEA and North America:

  • We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.

  • In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.

  • We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.

  • There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.

  • Our core values are Respect, Determination, Innovation and Imagination.

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.