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Senior Product Manager



Framingham, MA, USA
Posted on Thursday, May 2, 2024

Job Description:

The Opportunity

Senior Product Managers at Workhuman operate at the intersection of business strategy, customer excellence, and tactical execution to identify, prioritize, and deliver high-value product features to our customers. The ideal candidate is a product professional with deep expertise in delivering Data solutions at scale. They possess a comprehensive understanding of market trends, customer needs, and how that impacts business objectives. They lead the product strategy, collaborate with stakeholders, and make critical decisions to guide the product's success. The role will interface at many levels and with various cross-functional teams across the company including engineering, user research, design, analytics, and marketing, to ensure the product's success in the market.

What we can offer you:

  • The opportunity to create and maintain a product roadmap that outlines key features, updates, and milestones based on customer needs, market trends, business priorities, and technical feasibility.

  • The opportunity to utilize data analytics to gain insights into product performance, user engagement, and market trends and to better inform decision making and product improvements.

  • The opportunity to partner with product leadership in understanding the high-level opportunities on the product backlog that, when prioritized, deliver the most impactful and valuable features aligned with strategic goals.

  • The opportunity to present and maintain a roadmap distilling initiatives down into epic-level increments for aligned delivery team(s), proving lineage and clarity from OKRs down to sprint goals.

  • The opportunity to build the trust, respect, and confidence with the extended technical team in terms of being able to articulate the ‘WHY’ behind the product backlog and showing them the vision.

  • The opportunity to clearly articulate and manage product requirements, through writing, breaking down and refining epics and user stories and acceptance criteria. Have a clear focus on always delivering business value.

  • The opportunity to enable the delivery team during each sprint to be successful, to clarify requirements, make priority calls, review test plans and review development work and participate in scrum rituals.

  • The opportunity to drive decision making on solution options and trade-offs to consider in order to meet business needs.

  • The opportunity to communicate regularly with key stakeholders on product status, scope changes and risks.

  • The opportunity to support the Director of Product Management and Product Marketing team in incorporating feedback and input from customers, partners, and in-house teams into product strategy and find innovative ways to expand product market reach.

The skills you bring:

  • Strategic Thinking: Ability to develop a long-term vision for the product based on market trends, business goals, and technological advancements. This involves understanding the big picture as well as being able to make tactical decisions.

  • Analytical and Problem-Solving Skills: Strong capability to analyze data, understand metrics, and derive actionable insights. Proficient in problem-solving and making data-driven decisions.

  • Data Focus: Experience in demonstrating value driven outcomes, and with an aptitude to solving technical data problems.

  • Customer-Centric Mindset: Strong focus on user experience and customer satisfaction. Skilled in empathizing with users, understanding their needs, and translating those needs into product features.

  • Technical Proficiency: While not necessarily needing to be an expert in coding, having a solid understanding of the technologies and platforms relevant to data products is crucial. This includes familiarity with data analytics tools, databases, and potentially machine learning concepts.

  • Communication Skills: Excellent verbal and written communication skills, with the ability to articulate product vision and strategy to technical and non-technical stakeholders.


  • 7+ years working as a Product Manager/Owner in an Agile/Scrum product development environment.

  • Demonstrated experience in product management, ideally in creating and managing data products or software-as-a-service (SaaS) products. Understanding of the product lifecycle from conception to launch and iterative improvement.

  • A strong understanding of data, including data processing, data analytics, data visualization, and how to derive insights from data. Knowledge of data warehousing, ETL processes, and big data technologies can be beneficial.

  • SaaS delivery model experience is a must-have, in either B2B or B2C environments.

  • Proven experience developing plans by working from high-level strategic direction.

  • Must have demonstrated experience in supporting product initiatives that are large scale in terms of customer base, complexity of problems solved, scope of functionality offered, etc.

  • Expertise in analyzing product data and synthesizing product plans and strategy based on that data.

  • Experience performing market and competitive analysis.

The Company:

At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.

Did you know we have an award-winning culture across EMEA and North America:

  • We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.

  • In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.

  • We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.

  • There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.

  • Our core values are Respect, Determination, Innovation and Imagination.

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.