Job Description:

The Opportunity

We’re looking for an experienced NLP Data Scientist to join our team in developing Workhuman's AI solutions. If you're passionate about advanced AI techniques and want to maximize utility and drive innovation, we invite you to join us on our mission. Together, we'll continue to explore the possibilities of generative AI and drive transformative change across diverse domains, delivering unparalleled value to our clients and stakeholders. Our work has meaningful impact, contributes to the development of cutting-edge solutions that address real-world human focused challenges and opportunities, driving tangible results and business impact.

The NLP data scientist serves as key resource and Subject Matter Expert (SME) on efforts to develop scalable, efficient, automated NLP and ML solutions for large scale data analyses, model development, model validation and model implementation.

What we can offer you:

• The opportunity to build machine learning and NLP models for Workhuman NLP/AI products. Selecting appropriate model architectures, tuning hyperparameters, etc.

• Write and maintain a robust library of reusable algorithms and supporting code, such that research efforts are transparently conducted and reproducible, and can be productionized.

• Work in partnership with fellow Data Scientists, ML Engineers, Software Engineers, and Product Managers. Offer expert guidance, disseminate research outcomes, and facilitate clear and efficient information exchange among technical and non-technical team members.

• Experiment with various NLP techniques and state-of-art ML frameworks to continuously improve Workhuman’s AI products.

• Set up experiments and benchmarks to compare different NLP approaches and models. Evaluate model performance using relevant metrics and understand the trade-offs between different approaches.

• Proactively tackle ethical, bias, and fairness challenges in NLP models and datasets, ensuring that that the developed systems comply with ethical and compliance standards and are devoid of detrimental biases.

• Translates complex analytical and technical concepts to non-technical employees to enable understanding and drive informed business decisions.

• Be committed to continuous learning and staying up-to-date with the latest research, tools, and best practices in the fast-evolving field of AI.

The Skills you will bring

• Ideally, 4+ years of industry experience working with NLP or AI products.

• Programming skills in Python.

• Experience building Generative AI solutions and chatbots, including proficiency in the use of frameworks like LangChain and LLamaIndex and experience doing prompt engineering and validation of Generative AI Solutions

• Experience with state-of-art machine learning and natural language processing toolkits such as Sklearn, Gensim, Spacy, NLTK, etc

• Experience with at least one of the deep learning toolkits, such as Tensorflow, Pytorch, Keras, etc.

• Experience developing products that utilize advanced machine learning and NLP techniques along with transitioning those solutions from the development environment into the production environment.

The Company:

At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.

Did you know we have an award-winning culture across EMEA and North America:

• We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.

• In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.

• We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.

• There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.

• Our core values are Respect, Determination, Innovation and Imagination.

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.