Manager, Product Education (EST)
Copado is the #1 DevOps Platform for Salesforce and the Cloud. We harness the power of native CI/CD and Robotic Testing to drive digital transformation for 1,000+ of the most innovative brands on the planet — from Coca-Cola to eBay to Volkswagen. Our low-code platform unites non-technical admins and pro-code developers on the same system and empowers enterprises to scale end-to-end software delivery across multi-cloud environments.
The impact on your business? 20X faster releases, 94% fewer production bugs and 46% more Salesforce ROI. The impact on your team? No more late nights, weekend war rooms or stressful release days.
Brief summary of role: We are seeking a highly motivated and experienced Product Education leader to join our team at Copado. In this role, you will be responsible for managing and enhancing the Copado Academy, our learning platform that provides training and educational resources to our customers, partners, and internal teams.
As the Manager or Product Education at Copado, you will play a critical role in developing and delivering high-quality learning content that enables our users to maximize their understanding and utilization of the Copado platform. You will collaborate with subject matter experts, instructional designers, and other stakeholders to create engaging and effective learning materials. We are only considering candidates located in the Eastern Timezone at this time.
- Manage the overall strategy and roadmap for the Copado Academy, ensuring that it aligns with the company's goals and objectives
- Develop and deliver high-quality learning content, including e-learning modules, videos, documentation, and other
- Collaborate with subject matter experts to gather and translate technical information into user-friendly and engaging content
- Work closely with instructional designers to design and develop effective learning experiences
- Continuously update and improve existing learning materials to ensure accuracy and relevance
- Monitor and analyze user feedback and engagement metrics to identify areas for improvement and optimize the learning experience
- Stay up-to-date with industry trends and best practices in learning and development to ensure the Copado Academy remains innovative and effective
- Proven experience in managing and delivering learning content, preferably in a software or technology company
- Strong leadership and interpersonal skills to motivate and develop a team of content creators and instructional designers
- Strong instructional design skills and the ability to create engaging and effective learning materials
- Excellent written and verbal communication skills, with the ability to explain complex concepts in a clear and concise manner
- Proficiency in e-learning authoring tools and learning management systems
- Strong project management skills, with the ability to manage multiple projects and meet deadlines
- Experience working with cross-functional teams and stakeholders to gather information and develop content
- Passion for learning and a commitment to delivering high-quality educational experiences
If you are passionate about learning and development and have a strong background in creating engaging and effective learning content, we would love to hear from you. Apply now to join our dynamic team and contribute to the success of the Copado Academy.
Copado is Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.