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Product Delivery Consultant

Copado

Copado

Product
Anza, CA, USA
Posted on Wednesday, April 17, 2024

About Copado:

Copado is the #1 DevOps Platform for Salesforce and the Cloud. We harness the power of native CI/CD and Robotic Testing to drive digital transformation for 1,000+ of the most innovative brands on the planet — from Coca-Cola to eBay to Volkswagen. Our low-code platform unites non-technical admins and pro-code developers on the same system and empowers enterprises to scale end-to-end software delivery across multi-cloud environments.

The impact on your business? 20X faster releases, 94% fewer production bugs and 46% more Salesforce ROI. The impact on your team? No more late nights, weekend war rooms or stressful release days.

Brief Summary of the Role:

The Product Delivery Consultant is a hybrid role that combines deep technical expertise with exceptional relationship management skills. This role is designed to ensure the success and satisfaction of our customers and partners while also providing expert consulting services. As a trusted advisor, you will guide stakeholders through the implementation, optimization, and strategic utilization of our products, ensuring their business goals are met and value is maximized.

What you’ll be doing:

  • Develop and maintain strong relationships with customers and partners, becoming a trusted advisor on Copado's capabilities and best practices.
  • Lead successful product implementations, aligning with the business goals and technical requirements of clients and partners.
  • Conduct proactively assessments to evaluate adoption, usage, and the value derived from our solutions.
  • Develop and deliver tailored training sessions, workshops, and enablement programs for customers, partners, and internal teams.
  • Provide expert advice on best practices in DevOps, leveraging our solutions to enhance efficiency, quality, and delivery speed.
  • Collaborate with product teams to relay feedback from clients and partners, influencing future product enhancements and features.
  • Troubleshoot and resolve complex technical issues, ensuring high levels of satisfaction and success.
  • Act as a DevOps consultant, advising on strategy, process improvement, and adoption of best practices in DevOps methodologies.

We are looking for someone with:

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • 5+ years of experience in technical roles within the DevOps and Salesforce ecosystem.
  • Proven expertise in Salesforce development and deployment processes, including Salesforce DX, source control, and CI/CD tools.
  • Strong familiarity with our solutions and their application within Salesforce DevOps workflows.
  • Exceptional communication and interpersonal skills, capable of building strong relationships and delivering compelling training sessions.
  • A proactive mindset focused on customer and partner success, committed to delivering value and exceeding expectations.
  • Excellent project management skills, with the ability to manage multiple engagements simultaneously.

#LI-Remote

Copado is Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.