About Copado

Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate the Salesforce development lifecycle, support digital transformation, and deliver unparalleled value to our customers. We continuously innovate, ensuring our platform meets the evolving needs of Salesforce developers and operations professionals.

Role Overview

The Tech Lead is responsible for designing and managing a streamlined, high-output internal Salesforce infrastructure, positioning internal operations as the primary launchpad and validator for the AgentOps evolution. This role requires a blend of technical excellence, strategic thinking, and a commitment to scalable, innovative solutions that drive measurable business outcomes.

Key Responsibilities

• Salesforce Infrastructure & Source Format Migration — Architect and lead the migration the customer base to Source Format, including engineering transition programs, provisioning rules, and tracking mechanisms that unlock AI cross-selling and support ATR retention goals.
• Development & Application Implementation — Drive operational excellence through the continuous development of scalable Salesforce applications, prioritizing automated workflows, user-centric design, and high-quality engineering practices.
• Technical Debt Reduction — Implement a structured process for identifying and resolving unused packages and legacy code that hinder the Source Format transition, delivering consistent improvements on an ongoing basis.
• CPQ & AI-Powered Product Engineering — Design and develop backend logic for metered products within Salesforce CPQ to enable the sale of Agentia and consumption-based services, including launching the foundational architecture for the Agentia bundle (Paid.AI).
• AI & Copado Adoption — Champion the use of AI and Copado AI tools across design, approach finalization, and code development, while driving internal adoption of Copado AI Agents and AgentOps capabilities.

Qualifications & Skills

Technical Skills

• Deep expertise in Salesforce platform development (Apex, LWC, SOQL, metadata management).
• Proficiency in Salesforce CPQ and metered/consumption-based product configuration.
• Strong understanding of Salesforce Source Format (SFDX) and DevOps pipelines (Copado preferred).
• Experience with AI-assisted development tools and agentic frameworks.

Leadership & Process

• Proven ability to lead technical initiatives end-to-end, from architecture through delivery.
• Experience managing and resolving technical debt in large-scale Salesforce orgs.
• Strong communication skills to align technical solutions with evolving business requirements.
• Ability to adapt and pivot when business requirements change during the development lifecycle.

Certifications

• Commitment to attaining at least 1 new Salesforce or Copado certification per quarter.
• Agentforce Learning Track – Legend Badge (target).

Copado is Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.