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Director, Sales Operations



Sales & Business Development, Operations
New Orleans, LA, USA
Posted on Wednesday, April 24, 2024

About Copado:

Copado is the #1 DevOps Platform for Salesforce and the Cloud. We harness the power of native CI/CD and Robotic Testing to drive digital transformation for 1,000+ of the most innovative brands on the planet — from Coca-Cola to eBay to Volkswagen. Our low-code platform unites non-technical admins and pro-code developers on the same system and empowers enterprises to scale end-to-end software delivery across multi-cloud environments.

The impact on your business? 20X faster releases, 94% fewer production bugs and 46% more Salesforce ROI. The impact on your team? No more late nights, weekend war rooms or stressful release days.

Job Overview

The Director, Sales Operations is a pivotal role at Copado, driving operational excellence within the sales organization and ensuring strategic alignment with marketing and BDR operations. This role demands a blend of strategic planning, sales process optimization, and data-driven decision-making. By overseeing sales planning, territory management, data governance, and the development of sales processes and playbooks, the Director, Sales Operations will enhance sales effectiveness, streamline operations, and contribute to Copado's revenue growth.

Key Responsibilities:

  • Develop and implement comprehensive sales strategies to drive revenue growth.
  • Design, implement, and regularly review territory management strategies, including developing and managing the Sales Rules of Engagement (RoE).
  • Lead initiatives to ensure the integrity and accuracy of sales and marketing data.
  • Continuously refine the sales process and develop detailed sales playbooks.
  • Assist in the planning and modeling of incentive compensation structures for the Revenue organization, including partnering with Finance to coordinate plan documentation, distribution, and administration.
  • Oversee the creation of detailed sales and marketing reports and dashboards.
  • Ensure seamless operational support for marketing and BDR teams.
  • Lead and develop the Sales Operations team, fostering a culture of excellence.
  • Facilitate collaboration across sales, marketing, product, and customer success teams.


  • Bachelor’s degree in Business Administration, Marketing, or a relevant field. An MBA is preferred.
  • Must be in Denver, Chicago or New Orleans*
  • 8+ years of experience in sales operations within a high-growth technology company.
  • Expertise in CRM systems (Salesforce), data analytics platforms, and sales enablement tools.
  • Exceptional analytical abilities with a track record of leveraging data to drive strategic decisions.
  • Proven leadership skills with experience building and mentoring high-performing teams.
  • Excellent communication skills, with the ability to foster collaboration and alignment.

Why Join Copado?

Copado offers a unique opportunity to contribute to a dynamic, fast-paced environment where innovation drives growth. We're committed to your professional development and offer competitive compensation, comprehensive benefits, and a collaborative culture.

We have determined a salary range for this position that takes into account several factors including experience, knowledge, education, skills, and abilities. Please note that the salary information is a general guideline only. The exact salary will be determined based on the individual’s qualifications and experience, with consideration given to the factors listed above. All employee benefits include a stake in shared success through stock options, health benefits, 401(k) plan, generous PTO, and a parental leave program.
Salary Range
$160,000$180,000 USD

Copado is Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.